Would you fit in?

Question 8 of 8

In your appraisal, your manager focuses on the way you behave with customers, and suggests a couple of ways you might want to look at improving your interaction. Do you:

Please select a or b to view the answer

a. That's the idea. You clearly have the maturity and the self-confidence to accept advice and feedback in the positive spirit in which it's given. Essential qualities if you are going to grow and develop in your role.

b. Look, nobody's perfect. Not even your manager. We all benefit for accepting guidance - and sometimes a little timely feedback - from others. Just because you do something well doesn't mean you couldn't do it better, given a little friendly direction. Be happy to listen and learn!